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Computer Records

Our pharmacy computer system keeps records of your prescribed medicines and helps to check for drug interactions and adverse effects.

Checks can also be made with medication bought over the counter.

We will ask you for contact details such as telephone number, mobile phone number and email address as we may need to contact you. We also have the facility to send an SMS text message to your mobile phone when your prescription is ready for collection.

If you are aware of any allergic reactions to medication or any sensitivities please let us know, and we will note it on your records. Our computer system will then warn us if you are prescribed the same type of medication in the future.

All data is held securely in accordance with Data Protection Regulations and the pharmacy is regularly assessed for all procedures associated with Information Governance by the B&NES Primary Care Trust.