New Medicine Service

What is the new medicines service?

The new medicine service (NMS) is a service to help patients with long term conditions where new medicines have been prescribed.

At the moment the service is available for patients with asthma, other long term respiratory diseases, raised blood pressure for conditions where blood thinning agents are needed.

What does the service offer?

The service offers you a chance to meet with the pharmacist in a private consulting room to discuss the medicine, to learn how it works and to gain an understanding of it's action.

You will learn about the medicine and be encouraged to ask any questions you may have about the medicine or it's effects.

Why is it important?

We know that medicines are most effective when patients are engaged with their treatment and we are here to help you understand your medication and any effects it may have upon you.  We will support you to make decisions about your care in the knowledge that good control of long term conditions leads to a happier and more active life and a positive patient experience.

Do I have to pay?

No, this service is free of charge to all NHS patients.
The NHS recognises that good medicines management reduces hospital admissions due to adverse events associated with medicines and also that good compliance leads to reduced medicines wastage.

How do I arrange my New Medicines Review?

Just ask at the pharmacy, or contact us via phone or email, and we will be delighted to arrange a consultation.

At the moment the service is available for patients with asthma, other long term respiratory diseases, raised blood pressure and in conditions where blood thinning agents (such as warfarin) are needed. In due course other conditions will be included - we will keep you updated.